El Paso Melting Pot closed September 28 after operator declined to renew agreements

The Melting Pot’s El Paso restaurant closed September 28, 2026, according to the company’s official closure notice. The notice says its 10-year agreements with the landlord and franchisor were ending and the operator decided not to renew or extend either agreement. This is a confirmed local closure, not an announcement that the entire chain is shutting down.

This report was reviewed in October, but the restaurant’s stated last day was September 28. The company’s notice does not show when it was published.

For anyone holding a Melting Pot gift card, the company’s official FAQ says the cards do not expire and provides a balance-check route. The restaurant directory can help locate another restaurant. Check travel distance, current hours and acceptance of your particular card or voucher before making plans. A chain gift card and a location-specific promotional offer may carry different terms.

If you still have an unresolved reservation, event deposit or payment question, keep the original confirmation and receipts together when contacting the business. No special refund program or deadline for El Paso customers was established in the sources reviewed.

The notice does not give an employee headcount, explain whether staff were offered other roles or identify a replacement business. Those outcomes remain unconfirmed.